Trust & safety
Be Safe Online
Last updated: 3 October 2026
Most members are genuine, but online matrimony attracts a small number of people who misuse it. These simple habits keep you and your family safe. If anything feels wrong, trust your instinct and report the profile from their profile page or chat.
- Don’t share your home address, workplace details, bank information or ID numbers in early conversations.
- Use Monmilan chat until you’re comfortable. Share your phone number only when you choose to — your contact-visibility setting controls who can see it.
- Never share a one-time password (OTP), PIN or password with anyone, including people claiming to be from Monmilan.
- Choose photo visibility in Settings if you prefer only some members to see your photos.
- Pressure to move off the platform quickly, or to video-call only at odd hours.
- A “too perfect” profile: overseas job, high income, model-like photos, but vague answers about family or work.
- Inconsistent details — age, location, community or education that change between messages.
- Refusing to meet in person or to let families talk, while asking for personal favours.
Genuine matches don’t ask for money. Common stories include a customs fee for a “gift”, a medical emergency, a visa or travel charge, or an investment opportunity.
Do not send money, gift cards or crypto to anyone you met online. Report the profile immediately. See our Fraud Alert for known scams.
- Meet in a busy public place during the day, and arrange your own transport.
- Tell a family member or friend where you’re going and who you’re meeting; share your live location.
- Involve both families early — it is the best safeguard and the Assamese way.
- Don’t leave drinks or belongings unattended, and leave if you feel uncomfortable.
- Prefer profiles with verification badges, and verify your own profile on the Verification page.
- Do your own checks before marriage: meet the family, confirm education and employment, and speak to mutual acquaintances.
- Compatibility tools (Kundli, clan rules) are guidance — they don’t replace your own judgment.
Use Report on any profile or chat, or Block to stop all contact. Our team reviews every report. You can also write to [email protected] or our Grievance Officer.
If you’ve lost money or are being threatened, report it to the National Cyber Crime Reporting Portal at cybercrime.gov.in or call the cyber-crime helpline 1930, and contact your local police.